Privacy Policy

Capscribe ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Capscribe mobile application ("Application" or "Service").

Capscribe is a secure medical transcription application that enables authorized hospitals, clinics, healthcare professionals, and transcription staff to upload doctors' audio recordings, manage transcription requests, and securely access completed transcription reports.

By using the Application, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

• Account – A unique account created for accessing the Application.
• Application – Capscribe mobile application.
• Company – Capscribe, Tamil Nadu, India.
• Device – Any mobile phone, tablet, or computer used to access the Service.
• Personal Data – Information relating to an identifiable individual.
• Service – Capscribe mobile application and related web platform.
• Usage Data – Information collected automatically while using the Application.

Information We Collect

• Full Name
• Email Address
• Phone Number (if provided)
• Login Credentials
• Hospital or Organization Name
• User Account Information
• Uploaded Doctor Audio Recordings
• Generated Transcription Reports

Audio Recordings & Reports

Authorized users may securely upload doctors' audio recordings for transcription. Recordings are transmitted using encrypted communication and processed only by authorized transcription personnel.

Completed transcription reports are available only to authorized users with appropriate permissions.

How We Use Your Information

• Create and manage user accounts.
• Authenticate users.
• Upload and process audio recordings.
• Generate transcription reports.
• Display completed reports.
• Synchronize mobile and web platforms.
• Improve application performance.
• Maintain security.
• Respond to support requests.
• Comply with legal obligations.

Sharing Your Information

Your information may be shared only with:

• Authorized transcription staff.
• Hospitals and healthcare organizations using the Service.
• Trusted cloud hosting providers.
• Technical infrastructure providers.
• Government authorities where required by law.

Data Retention

Information is retained only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Audio recordings and transcription reports may be retained according to organizational policies or applicable regulations.

Data Security

• HTTPS encrypted communication
• Authentication & authorization controls
• Restricted access to uploaded audio files
• Secure cloud infrastructure
• Continuous security monitoring

Although we apply industry-standard safeguards, no method of transmission or storage is completely secure.

Your Rights

• Access your personal information.
• Correct inaccurate information.
• Delete your account (where applicable).
• Request deletion of uploaded recordings and reports, subject to legal obligations.

Permissions Used

Internet

Required to upload recordings, synchronize data, and retrieve transcription reports.

Storage / Files

Used only to allow users to select audio files for transcription. The Application does not access contacts, messages, photos, or location unless future features require explicit permission.

Children's Privacy

Capscribe is intended only for authorized healthcare professionals, hospitals, and organizations. It is not intended for children under 13 years of age.

Third-Party Services

• Secure cloud hosting
• Analytics
• Error reporting
• Technical infrastructure

All service providers are required to protect your information in accordance with applicable privacy laws.

International Data Transfers

Your information may be processed and stored on secure servers located in different countries depending on our hosting infrastructure. We take reasonable measures to protect your data during any transfer.

Changes to this Policy

This Privacy Policy may be updated periodically. Changes will be published on this page together with the revised "Last Updated" date. Continued use of the Application constitutes acceptance of the updated policy.

Contact Us

Company: Capscribe

Email: alphatrichy2@gmail.com

Location: Tamil Nadu, India